For #futurefridays let’s talk about RPA (Robotic Process Automation) and what will happen to it in 2020.
With all the rage about AI (Artificial Intelligence) and the Future of Work, people have been saying that RPA seems to have taken a back seat from all the action.
To the uninitiated, I’ll talk about the difference between RPA and AI.
So back to what will happen to RPA, in the recent past, people have been so afraid about RPA and that people would lose jobs because of it.
That was only for RPA. What more for AI? I guess people are, and were, just afraid of what they don’t know.
But now that people have become accustomed to having a “Digital Workforce” or software robots working alongside them, people’s thoughts have changed from fearing about job security, to scrutinizing where RPA falls short!
In my opinion, that’s a good thing, because we can now start doing innovations!
Here are some of the things I’ve heard people say about RPA lately:
- It’s becoming a band aid solution
- It can only do so much
- With AI coming in, let’s just set our sights on that
With that, I’d like to talk about each of those bullet points in detail.
I will share my thoughts based on my own experience, as well as where I think RPA will be going to next.
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