These are things that may have been going on under your noses and you probably never noticed.
Continue reading “5 Stupid Things People Do that Impact Customer Satisfaction”
Business Optimization Expert
These are things that may have been going on under your noses and you probably never noticed.
Continue reading “5 Stupid Things People Do that Impact Customer Satisfaction”
You may have noticed that I’ve been doing a lot of videos lately, though it’s mostly me talking while on camera giving you some valuable content.
If you want to see them, and follow me, I’ve been posting them on my LinkedIn, YouTube, Instagram, and Facebook pages.
For the most part, what I’ve been doing is adding videos to compliment some of my most recent blog articles.
What I’ve found is that there’s actually an Artificial Intelligence platform that you can use to turn blog posts into videos automatically!
Continue reading “How to turn your Blog Post into a Video using A.I. Automation”
Someone asked this question and I wanted to share my response with you as I thought it might be helpful if you are to be faced with the same situation.
The question is:
Continue reading “What to do when you aren’t enjoying a new job you took less than 3 months ago?”
When you live and breathe continuous process improvement, you’ll start to realize that it creeps into your life such that whatever you do, you’re trying to make it better.
You’ll find that you’re constantly looking to fix things that bug you.
You learn how to “see the waste” which are things that are being taught in the Lean Methodology under the acronym DOWNTIME:
Continue reading “TRUE or FALSE: Process Improvement Skills = Life Skills”
Have you ever had a task that involved Microsoft Excel, where you have to do the same rules-based task over and over again?
For example.
Imagine a Financial Institution where in the Commercial Loan Group, it takes anywhere from 6 to 16 hours to put together a Loan Underwriting Package. Seems very tedious as it is already, right?
Now what if I told you that more than half (55%) of the submissions have to go back to the beginning of the process to be resubmitted and reworked once again, for whatever reason. Do you think it’s a healthy process?
Obviously not.
That’s exactly the situation that Tyson was facing when he started this Lean Six Sigma Black Belt Project.
Continue reading “How to Reduce Underwriting Resubmits by Over 20% using Lean Six Sigma (Use Case)”
If you’re a watch guy like me, then you will understand.
What’s one of the biggest problems a WIS will always have to face apart from picking the right watch for the occasion?
It’s picking the right strap.
And it always sucks when you find yourself in a situation where you have to get your wristwatch wet, but you’re wearing a leather strap.
This company recognized that problem and knew how to empathize with WIS like you, and designed a product that solves all your woes about getting a leather strap wet.
Continue reading “How to Innovate if you have a Traditional Product”
A business is much like fire. Let me explain.
Continue reading “The 3 Most Important Metrics Every Business Must Have”
Please join me in congratulating my fellow Countryman Manny Pacquiao for winning yesterday’s match against Thurman.
Here’s one of my favorite quotes from him, and I hope this will inspire you to keep pushing for your goals, no matter what.
If a blind and autistic person can change the world with a skillset that he is brilliant at, you have no excuse.