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Innovation: How the Deaf-Blind can use a Mobile Phone. Or can they?

It’s #FutureFridays and today we talk about one of the latest innovations from tech giant Samsung.

Imagine, what if you are living in this current age, but you lack the ability to see the world around you, hear the people talk to you, nor speak back to your family or loved ones.

What would your world be like?

That’s the kind of world a Deaf-Blind person lives in.

Thankfully, Samsung has come up with their latest innovation to solve this problem.

Read on to see how it works, and watch the video demo. I assure you, it won’t disappoint.

And if your eyes don’t swell in tears after watching it, you have no emotion.

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How Design Thinking saved the struggling Oil of Olay brand (Use Case)

For today’s #transformationtuesdays I will be sharing with you a case study of how Design Thinking saved the struggling Oil of Olay brand.

In the early 1990s, Proctor & Gamble’s Oil of Olay brand reached a point where it was seen by the public as a brand meant for “older” women.

They have lost their competitive edge as a top skin care brand.

In short, they were in trouble.

At that point they had 3 choices:

  1. Scrap Oil of Olay and just launch a new brand
  2. Buy out a competitor
  3. Innovate and reinvent the Oil of Olay brand

The use case below talks about how they applied Design Thinking to put themselves in the user’s shoes, empathize with them and find out what their pain points are.

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How to Respond Positively and Make Suggestions when someone gives Stupid Ideas

It’s #wisdomwendesdays and it’s time to share something I learned.

Have you ever been in a situation where someone presents you with an idea, and you just don’t know whether you’re going to laugh or cry at how dumb or stupid the idea is?

Yeah, we’ve all had that.

And our challenge, as leaders, is how to respond to that in a way that will not be demeaning to the people, so they will not be discouraged from coming up with other, hopefully better, ideas.

There’s a simple 3-step method I would like to share with you called the LCS technique.

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How to Innovate if you have a Traditional Product

If you’re a watch guy like me, then you will understand.

What’s one of the biggest problems a WIS will always have to face apart from picking the right watch for the occasion?

It’s picking the right strap.

And it always sucks when you find yourself in a situation where you have to get your wristwatch wet, but you’re wearing a leather strap.

This company recognized that problem and knew how to empathize with WIS like you, and designed a product that solves all your woes about getting a leather strap wet.

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I need your help – TRAIN MY PROCESS IMPROVEMENT PERSON

After all the feedback, responses, and inputs I got, I’m very close to finishing the long-awaited program which will be called TRAIN MY PROCESS IMPROVEMENT PERSON. I have been working on this for almost a year, and I’m planning to release it in the next few weeks.

This program will be entirely focused on how you or your process improvement person can acquire the highly-valued skillset of being able to find and solve for opportunity areas to improve, streamline, and automate areas in your business to reduce cost and increase revenue – skills that are absolutely essential in the field of Management Consulting.

It will include a private coaching community as an add-on, which will allow you to:

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How NOT to do Design Thinking

So I was conducting Design Thinking training, and when we were doing the Customer Personas, apparently some of the groups were creating personas of themselves as the customers being the recipients of goods or services from an upstream process.

There is a valuable lesson here that I would want to share with you.

Continue reading “How NOT to do Design Thinking”