Comments for Robbie Agustin

Comment on Why Employees don’t deserve the same pay and benefits as Business Owners and Investors by Ovando

Ovando — Wed, 12 Jul 2023 09:14:40 +0000

As someone who employs people in my own business I can say that often employees do start to think they deserve more. Partly because they don’t actually understand how much I work and what I actually do. They only see me when they are working… so to them they think that they work just as hard as me or more. But They don’t see what I am doing when they are not around. I honestly think I do 90% of the work and they basically are there to keep things running smoothly. That means I do the work to get people in the door (marketing), pay all the bills, developing the program and system such that it is financially viable, dealing with other organisations that the company needs to survive, speaking to lawyers, and much much more. They only turn up and do one specific role for a short time, and they also get a guaranteed payment for their time. I however do not have a guaranteed income, my income is based on how well the business is doing. If the business is making a loss for what ever reason, they still get paid what I agreed with them and I don’t get paid at all.

For me, the issue is, you may get an employee that is gaining new skills, but none of those skills add value to the job you are actually paying them to do. That is to say, they are gaining skills in areas you never asked them to. Which is fine, but then they expect that I see that there value has increased and thus I should pay them more… The question is, has your value increased for MY BUSINESS. If the answer is no then why would I pay you more when you are not helping me to solve my problems.

The other side to the coin is, when you tell them what they should be doing they don’t like it and don’t want to do what you ask them to do. Even though you are telling them how to do their job… They want to do the job their way… they don’t want to do what they are being paid to do…

I think a lot more people should start their own companies so that they can actually understand their employers more. Even to understand how hard what they are doing is, so they don’t take their employers for granted.

Comment on How to Instantly Overcome your Fear of Public Speaking by Public Speaking is just Talking to One Person at a Time in front of Other People - Robbie Agustin

Thu, 05 Mar 2020 09:33:36 +0000

[…] a previous article I’ve talked about How to Instantly Overcome your Fear of Public Speaking. But Deborah’s advice sums this up […]

Comment on How Facebook uses Data Science for Social Analytics (Use Case) by Artificial Intelligence Basics: What is Machine Learning? - Robbie Agustin

Artificial Intelligence Basics: What is Machine Learning? - Robbie Agustin — Sun, 16 Feb 2020 20:43:06 +0000

[…] Here’s an example of how Facebook uses this technology. […]

Comment on Automate or Humanize? by Why AI (Artificial Intelligence) is still considered "Primitive" - Robbie Agustin

Sat, 08 Feb 2020 08:58:15 +0000

[…] I’ve mentioned in one of my previous articles […]

Comment on RPA vs AI: What’s the Difference? by What will happen to RPA (Robotic Process Automation) in 2020? - Robbie Agustin

What will happen to RPA (Robotic Process Automation) in 2020? - Robbie Agustin — Mon, 03 Feb 2020 11:53:23 +0000

[…] To the uninitiated, I’ll talk about the difference between RPA and AI. […]

Comment on What The Heck Is Lean Six Sigma by Does the Future of Work need Lean Six Sigma? - Robbie Agustin

Does the Future of Work need Lean Six Sigma? - Robbie Agustin — Mon, 27 Jan 2020 20:54:03 +0000

[…] You see, Lean Six Sigma is simply a structured problem-solving approach. […]

Comment on 5 Stupid Things People Do that Impact Customer Satisfaction by Good Judgment comes from Experience, and Experience comes from Poor Judgment - Robbie Agustin

Tue, 14 Jan 2020 14:53:50 +0000

[…] Here’s an example of what I know doesn’t work – 5 Stupid Things People Do that Impact Customer Satisfaction. […]

Comment on How to Become Good at Solving CSAT Problems for Contact Centers by Good Judgment comes from Experience, and Experience comes from Poor Judgment - Robbie Agustin

Tue, 14 Jan 2020 06:54:06 +0000

[…] And lastly, if you want to learn how you can become good at solving CSAT problems yourself, check out – How to Become Good at Solving CSAT Problems for Contact Centers. […]

Comment on Google Translate: Travel without Fear of Language Barriers (and How to Build your own Translator!) by Artificial Intelligence Basics: What is Natural Language Processing? - Robbie Agustin

Fri, 10 Jan 2020 09:31:25 +0000

[…] I’ve posted another article that talks about this in detail. I recommend you give it a read – Google Translate: Travel without Fear of Language Barriers (and How to Build your own Translator!) […]

Comment on How to turn Data into Wisdom and ultimately into Success by Knowing and Not Doing is the same as Not Knowing - Robbie Agustin

Knowing and Not Doing is the same as Not Knowing - Robbie Agustin — Tue, 17 Dec 2019 08:57:08 +0000

[…] So whenever you learn something new, if you want to retain the know-how, then try it out immediately, and turn that knowledge into experience. […]